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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

JFry

May 26, 2023

5  out of  5 rating by JFry
"They gave us the best price out there, staff is super polite and helpful. Heather is who I spoke with throughout the process and she was honestly wonderful and worked around my busy schedule with my kids! Don’t miss out and go with these guys for insurance!"

Bryan Willnow

May 24, 2023

5  out of  5 rating by Bryan Willnow
"I have gone through a hand full of insurance companies lately but State Farm is by far the best one. Great customer service and fast to solve any issues that I’ve had."

Kristen Abbott

May 19, 2023

5  out of  5 rating by Kristen Abbott
"We had a barn fire in 21. Evan and his team were extremely helpful. We can't say enough about everyone including our adjuster and State Farm."

Rob Sartin

May 15, 2023

5  out of  5 rating by Rob Sartin
"Great service, dealing with them has always been a quick and simple process"

William Ross

May 5, 2023

5  out of  5 rating by William Ross
"I love these guys at Evan Spooner St Farm. I used to mess my insurance up all the time. I’ve now been with them over 3 years and I haven’t messed up once because they always work with me to find a way to get my insurance to a price that I can afford."

Nicole Gillies

May 5, 2023

5  out of  5 rating by Nicole Gillies
"Evan is absolutely the best! The customer service provided my him is simply above and beyond. My husband and I highly recommend Evan and his team."

Janet Young

May 4, 2023

5  out of  5 rating by Janet Young
"Evan Spooner is absolutely the best of the best! Always friendly, accommodating and GREAT customer service! Never had a problem these past 5 years!"

Trevor Thorne

April 27, 2023

5  out of  5 rating by Trevor Thorne
"I'm not an insurance expert, but I've had a great experience with State Farm. Their customer service is top-notch, and I've always felt well taken care of. I'd recommend them to anyone looking for insurance."

delia r

April 24, 2023

5  out of  5 rating by delia r
"I have always had a great experience at this State Farm, everyone is extremely helpful and understanding! Definitely recommend!"

Alexia Partlow

April 17, 2023

5  out of  5 rating by Alexia Partlow
"I was in desperate need of a Good, Reliable and Affordable insurance for my vehicle. Evan and his team helped me look no further. They hooked me up on the spot fast and easy. Within an hour I was set and ready to drive. Thank you for your timely and caring assistance.😊 Sydeny has been a wonderful help! We appreciate your endeavors!"

Cadeja Jackson

April 12, 2023

5  out of  5 rating by Cadeja Jackson
"Excellent service, caring staff and they answer any questions you have and filing a claim is smooth and easy and if you don’t understand they walk you threw every step and keep you updated I love State Farm no cons all pros."

Bradley Pangborn

April 11, 2023

4  out of  5 rating by Bradley Pangborn
"Always very helpful and willing to answer all of my questions been doing business with them 3 years now and they have always been wonderful!"

Quincy Tienert

March 29, 2023

5  out of  5 rating by Quincy Tienert
"They are the cheapest insurance I could find after months of research. great group of staff to help with whatever you need !"

Blake Wyant

January 11, 2023

5  out of  5 rating by Blake Wyant
"What a smooth insurance process! Couldn't have asked for a better agent in Heather! They definitely know how to take care of you here and take the stress out of this process. Thank You again! Referrals are on the way"

Nikki Horsch

December 21, 2022

5  out of  5 rating by Nikki Horsch
"Working with James (JD) Taylor was nothing but professional and courteous. He was very helpful and answered all my questions! Would highly recommend reaching out to JD for any insurance needs."

Linda Hoag

December 12, 2022

5  out of  5 rating by Linda Hoag
"I am not a happy camper! I was sold a policy that I didn’t understand that didn’t have comprehensive collision on it. Sure enough I had a deer strike and totaled the vehicle. My claim was denied. Why would I buy a policy without comprehensive collision on it? What’s the point of having insurance if it doesn’t cover your asset."

Jerry Seymour

November 29, 2022

5  out of  5 rating by Jerry Seymour
"Hands down my favorite insurance agent ever...always answers the call never too busy to answer questions....can't recommend enough...thanks for everything Evan"

Jakob Taylor

November 22, 2022

5  out of  5 rating by Jakob Taylor
"Staff are very friendly and I received my quotes quickly and was able to reach out to agents with any questions I had"

Kellie Hinojosa

November 21, 2022

5  out of  5 rating by Kellie Hinojosa
"A+ customer service!! Heather was exception from start to finish. We can’t thank her enough for getting us the lowest rate out there!! I highly recommend her services!"

Brandt H

November 21, 2022

5  out of  5 rating by Brandt H
"Heather did an excellent job in meeting all our insurance needs! I highly recommend her."

Gail Willis

November 21, 2022

5  out of  5 rating by Gail Willis
"Thank you Heather for all your hard work and for saving us so much money!"

Mr. Garrison

November 21, 2022

5  out of  5 rating by Mr. Garrison
"I moved to Michigan about 7 years ago....Being a State Farm client from California I had no concerns about transferring all my information to State Farm here in Jackson Michigan. From day one of meeting Evan he made every effort to welcome me and has continued to be there for me and all of my insurance questions... _Garrison"

Kevin Caudle

November 21, 2022

5  out of  5 rating by Kevin Caudle
"Highly recommend, specifically for the customer service from Josh C, saved a ton on home & auto."

Hannah Parsons

November 21, 2022

5  out of  5 rating by Hannah Parsons
"I’ve been into the office several times in doing business with Evan Spooner State Farm agency, the staff is wonderful! Every time I am always greeted by ‘Heather’ in the front office with a smiling face and great attitude. You can always hear the welcoming voice of Tony, another agent, whenever you enter the building as well, a very bubbly guy and very helpful! Josh is my State Farm go to for any questions when I’m in need. He is super nice and very friendly, almost like you’re talking to a friend. The office experience is a 10/10, the staff is wonderful and always there to help."

Hadlie Hinojosa

November 21, 2022

5  out of  5 rating by Hadlie Hinojosa
"Heather Youell has been a great help for my family and I. Anytime we have questions she is always there to help!! She is an amazing asset to the team, thank you heather!!"